When will I receive my reformer?

Our website will only allow you to purchase items (including reformers) that we actually have in stock in Worcestershire. We then aim to deliver the reformer within around 7 working days. We always contact you first before delivering so that we can find a delivery time that suits you.

What do I do if the reformer that I want isn’t in stock on your website?

We have regular deliveries to our Worcestershire warehouse so if you email us (admin@hamptonreformers.com) we will be able to give you an idea of when your desired colour combination is due. You would also have the option to pre-order the reformer to ensure that it is allocated to you upon delivery to us.

How do I care for my reformer?

All reformers, whether at home or in a studio, will require maintenance. This
includes the following:

• Wipe down your upholstery with a non-abrasive solution e.g. gym wipes, and dry.
• Checking for (& removing) all debris
  on runners and near the bearings
• Keep the runners/tracks & wheels clean
• Check for deformed springs & replace
• Checking that all hardware (screw, nuts, bolts, push pins etc) are present & secure.

 Please see our guide here.

Who are our reformers designed for?

Our reformers are commercial grade, and are sold to private homes & studios.

Can you ship abroad?

We don’t ship abroad directly. However, there are a couple of options:

1.      You are welcome to arrange your own courier to collect your reformer from us in Worcestershire, who will then
deliver it abroad.

2.      We can deliver the reformer to a UK port and your logistics team can take the reformer from there.

Do I need Pilates experience to use a reformer?

We would always recommend getting some form of in-person reformer tuition (in a group or individual setting) before using your reformer at home. This is to minimize injury risk and also to show you the basics of a reformer before you start exercising.

What is the maximum user weight your reformers support?

150kg for non folding reformers, and 120kg for folding reformers

Can I use your reformers for rehabilitation or physiotherapy?

Yes. Many physiotherapists, rehab centres, and athletes use our reformers due to their adjustable resistance and low-impact design. Always consult a qualified healthcare professional before beginning rehab exercises.

Are replacement parts and accessories available?

Absolutely. We stock springs, straps, foot bars, boxes, jump boards, and other accessories, as well as replacement parts to keep your reformer performing at its best. We try and stock all spare parts at are warehouse in Worcestershire.

Do you offer bulk or studio discounts?

Yes. We offer studio pricing for bulk orders (for reformers & accessories). Contact us for a custom quote at admin@hamptonreformer.com